BT Infinity (FTTC) is one of the latest super-fast broadband Internet connection services that is only available via a standard BT based telephone line. However many other Internet Service Providers (Utility Warehouse, Sky, Zen PluseNet, TalkTalk, Plusnet etc.) can supply this type of service & in many cases a little cheaper than you can buy from BT. Telephone line based fibre to the cabinet services currently support up to 76Mbps, however future implementations could support up to 200Mbps. 

FTTC MODEMIn the past FTTC installations required a visit from a BT Openreach engineer, the engineer would install a Service Specific Face Plate which included some basic internal & external wiring alterations if required. In addition to this a modem was supplied as the termination endpoint for your fibre service. Access to your service would generally be achieved by attaching & configuring a wireless router to your modem using an Ethernet cable.

With respect to the physical location of your router and or modem you may for one reason or another want to relocate them within your property. Well there are a number of options to cater for this, clearly if you only want to move your router, you can simply install a longer Ethernet cable (up 100 meters in ideal conditions) however to move the modem as well you have two official options. As I am sure many people are aware once installed you are pretty much left to your own devices & it can often be difficult to get help. So going independent can work out to be a very good option in terms having more options open to you.

  1. Call your Internet Service Provider, who will contact Openreach on your behalf to arrange for an engineer to visit and carry out the required cabling under a Time Related Charge contract, this will be very expensive but you will often be given the option to have the entry point for your service relocated should you require it.
  2. Call an independent telephone & broadband wiring engineer service, who will be able to relocate your modem be extending the data circuit from your SSFP. This can be achieved in one of two ways, a directly connecting cable to the data circuit on the inside of your SSFP or using a plug terminated on the end of the cable used to bridge the distance between the two locations. The route of the cable can be external provided suitable external cable is used, however in both cases the cable should meet the required signal propagation specifications and should not exceed 30 meters.

A more recent method for fibre based installations has involved the use of a single modem / router unit being supplied by your chosen Internet Service Provider. This new unit is sent to you in the post, all required service side wiring & configurations are carried out by Openreach & your ISP. Then on your activation date you simply plug your new modem / router into a working telephone socket via a standard filter. In the documentation sent with your router you are generally advised that for best results you should use your master telephone socket. However there are no simple explanations of the types of internal wiring configurations that may already exists at your property & how they can effect the performance of your new broadband service.

Despite the convenience of not having an engineer visit for a fibre based broadband installation, many users have found that not having corrective wiring and an Service Specific Face-plate fitted has resulted in very poor download speeds.

Should you experience poor speed, connectivity or require rewiring so that you can locate your modem / router device to suit your needs, then give Burytec a call. We can also supply and fit Service Specific Face Plates to give you opium service configuration.

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